Technical Support: Contact SmarThinking by phone toll-free: (888) 430-7429, ext. 1 Monday - Friday 8:00 AM - 6:00 PM (EST) or by sending an email to email@example.com.
Moodle4Me Login Help: Call DE Student Support 307-268-3882, Monday - Friday 7:30 AM - 4:30 PM (MST) or send an email to firstname.lastname@example.org.
Note: Usage is determined as follows:
- Live drop-in sessions: "Metered" to the minute of time spent working with an e-structor plus 5 minutes for administration
- Submitted questions: 25 minutes
- Submitted essays or career writing: 40 minutes
- Paragraph Submissions: 25 minutes
- Pre-scheduled sessions: 35 minutes (30 minutes spent working with an e-structor plus 5 minutes for administration) Please note that the school account will be charged 35 minutes unless you cancel at least 48 hours before the appointment time.